What is unique about K2’s approach to their Bespoke service?
K2 Bespoke is an incredibly important service offer for us and our clients, and one we take great pride in. It is something that we have become well-regarded for in the sector, with many clients seeking us out thanks to our positive reputation for successfully managing this discrete service. We concentrate on providing a high quality, tailor-made, flexible and attentive service that fulfils the specific needs of each individual.
We provide an extra emphasis on personal contact at senior level, with increased engagement between K2 and the relocating employee, their partner and the global mobility team. We also provide a range of additional components to our K2 Classic service, utilising our experience to build confidence, trust and minimise risk, placing a huge emphasis on an enhanced assignee experience.
What do you most enjoy about this kind of work?
Due to the unique talent, responsibility, experience and value of the assignees we deal with, it is fundamental that we ensure we take a well-planned approach where we consider all the eventualities ahead of a relocation. The team and I really enjoy liaising with clients and their assignees and taking on the challenges of specialised, high-risk or complex cases.
We find it incredibly fulfilling when we successfully deliver and maximise service value and impact. What drives us is executing flawlessly when expectations are high. This is when I feel we are at our best as a team and when we get the most reward from the work we do on behalf of our clients.
What’s your vision for K2 Bespoke?
Our vision is to continue to be the relocation provider of choice for organisations that recognise that for certain types of assignments or assignees, something different is required. No matter what size an organisation’s programme is, we feel they will all have a certain number of moves per year that require that extra level of support and could benefit from the K2 Bespoke service.
We also understand that you are only as good as your last relocation and consistency is absolutely critical to maintaining a strong brand and reputation.